Hope you all had a peaceful, relaxing Easter with your families. 
Every week, more and more reports are coming into me about bogus estate agents and unfair treatment of the public by estate agents. I cannot reiterate it enough times, that the public must stand up against these charlatans and report them to the estate agents council. You can send an email to Mr Gweme on the following email eacouncil@zol.co.zw You can report the estate agent and the misconduct and hopefully the industry can be cleaned up.
Here are some common misconceptions that I have come across in the last few weeks:
1. Some estate agents are charging a fee to take clients to view rental properties. This is unacceptable. Estate agents have no right to charge the public to view a property. It is the estate agent's job to take people to properties in order to find the best possible buyer or tenant for their client, who is the owner of the property.
2. Some estate agents use the tenant's deposit and then make every excuse in the book why the tenant can't have the deposit back. The deposit you pay at the start of the lease, is supposed to be held in trust by the agent...not spent by them.
3. Sellers give mandates to estate agents as they have chosen a particular person to sell their property. Under no circumstances should you, as the seller, allow a non-mandated agent to attempt to sell your house. They are not allowed to phone you and ask to sell your house. This is called touting and amounts to unfair business practice and is severly frowned upon by the Estate Agents Council. If another agent has a client for a particular house which they do not have the mandate for, they must approach a mandated agent to see if their buyer can view the property. PLEASE PLEASE do not allow other agents to run riot over our laws. If a non mandated agent contacts you, the seller directly, you must report them to the Council.
4. Please check with your agent that all documentation for the property you would like to purchase is in order. Some agents are selling houses with no title deeds, or stands that have not had the subdivision permits approved by City of Harare. For your own peace of mind, ask the agent to show you all the paperwork. If the agent is reputable, they should have all documentation on file.
5. You should only ever deal with a registered agent. You can find an up to date list of these agents in Homes Magazine. If you are dealing with a non-registered agent, again, please report them, as if they steal your money you will have no recourse with the Estate Agents' Council. YOU HAVE BEEN WARNED!
Enough of the lecture, but please be aware that you do have rights and that unfair treatment is something we can all stop!
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